Refund policy
30-Day Risk-Free Guarantee!
We want you to love your DreamLoaf. If you're not satisfied with your purchase, you can contact us within 30 days of delivery to request a return or refund.
To be eligible, the item must be in reasonable and good condition and you may be asked to provide photos or video showing the condition of the product when recieved.
Damaged, defective, or incorrect items: Please contact us as soon as possible after delivery with photos or video as evidence. We'll review the issue, evaluate and provide a replacement, refund, or other appropriate resolution.
Refunds: Once your request is approved, we'll provide instructions for the return if a return is required. Refunds are issued to the original payment method after the applicable return requirements have been satisfied. If approved, you’ll be automatically refunded on your original payment method within 15 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us.
Contact: support@calenorx.com